PRE-SALE INFORMATION, CONDITIONS OF ENGAGEMENT

 

  1. INTRODUCTION

These particular conditions of the online store operated by SAINTPATTON (hereinafter: STORE) are offered as prior information to the purchasing process and supplement the general terms and conditions governing the general use of the website accessible via http: //www.saintpatton.com.

The performance of any purchase through STORE necessarily implies acceptance of the terms and conditions of access and use the website SAINTPATTON SL, as well as these terms and conditions, without objection or reservation of any kind.

 

 

  1. GENERAL INFORMATION:

Any incidents, complaints or claims relating to a purchase made in STORE, it must be communicated to the email address: info@saintpatton.com

 

III. PROCESSING OF ORDERS:

Orders will be processed by SAINTPATTON, where the user will be informed prior to the completion of each purchase the exact amount of each of its orders, including shipping costs associated.

Ordering Peninsula the amount of shipping is 5 €. For orders to the amount of the Balearic shipping will be 7.5 €. Shipments outside of these territories will have a specific cost depending on the shipping destination will be available before checkout.

They may only process orders through STORE persons at least 18 years old. Users availing STORE warrant that you have at least that age as well as the accuracy of all registration data to SAINTPATTON. In any event the User shall be solely responsible for any false or inaccurate statements made and the damage caused to SAINTPATTON or others for the information provided.

 

  1. AVAILABILITY OF PRODUCTS:

STORE shows information product references with stocks of products available, communicated in each case, by the manufacturer or supplier of the same.

If for some reason it is not possible to provide any of the component products of an order, SAINTPATTON will contact with the user as soon as possible to inform you of this fact and proceed to refund the amount paid for it. If the order contains more items, and due to this fact, the total amount thereof not reached the 115 €, amount needed to get free postage, in no case shall SAINTPATTON charging any extra amount for this item.

If the unavailability of product affect the entire order, SAINTPATTON proceed to full refund of the amount paid for the order, including shipping costs that had been charged to it.

 

  1. GUARANTEES GIVEN:

In any case and, unless proven otherwise, it is understood that the products comply with the contract provided they meet all the requirements set out below unless the circumstances of the case any of them is not applicable:

  1. Adhere to the description given by the seller and possess the qualities of the product which the seller has held out to the consumer and user in the form of a sample or model.
  2. They are fit for the purposes for which products of the same type are normally used.
  3. They are suitable for any special use required by the consumer and user when he has made known to the seller at the time of conclusion of the contract, provided that he has admitted that the product is suitable for such use.
  4. Present the usual quality and performance of a device of the same type that the consumer and user to fundamentally expect, given the nature of the product.

In cases of disagreement proven product with the contract, SAINTPATTON proceed in his case and as relevant, to the repair, replacement, price reduction or termination of the contract negotiations that are free for the consumer and user.

The deadline to report a lack of disagreement shall be the legal, which currently is two months from the notice of it had. The warranty period is one year from receipt of the order, provided that the nature of the article permits and that the defect or failure is not due to misuse of the product.

 

  1. DELIVERY

The deadline for delivery of products, unless extenuating circumstances occur, is 72h. in the Iberian Peninsula and the Balearic Islands and specified at the time of purchase for shipments to the Canary Islands and foreign countries.

SAINTPATTON not make product delivery on Saturdays, Sundays, national holidays, regional and local.

SAINTPATTON inform the Member, by sending an email to your email, the departure of stores Order SAINTPATTON relevant product and contact details of the shipping company that will perform the delivery. Within twenty-four (24) to forty-eight (48) hours from such date, the product will be delivered to the address indicated by the Member, except in cases of force majeure.

The delivery is considered completed from the moment in which the product has been made available to the Partnership in the place of delivery indicated by the Partner.

The risk of the products (including, loss, damage or theft) will be transmitted to the Member from time the product order has been made available to the Partnership in accordance with the provisions of these General Conditions.

 

VII. PRODUCT RETURNS – RIGHT OF WITHDRAWAL:

The user has the possibility to exercise their right of withdrawal on the purchase of products made in the store within fourteen working days according to the schedule in your area, from receipt of order in the direction of delivery chosen.

Products must be in perfect condition, must not have been used and must retain their original labels and packaging and where appropriate by original documentation and accessory items, also in perfect condition. If the original packaging and labeling were not included, SAINTPATTON reserves the right to consider that the product has undergone a depreciation.

SAINTPATTON reserves the right to deny the right to return products in cases of violation of the provisions of these special conditions.

Way of exercising the right of withdrawal:

To proceed with product returns, it must-within fourteen working days following receipt of order-, getting an e-mail to: info@saintpatton.com indicating the order number and the product concerned or Products refunded.

 

Then SAINTPATTON will contact to arrange collection of home products.

Except in cases of receiving defective products factory and / or damaged during shipping, shipping costs associated with returning will be the exclusive buyer’s account.

Received the request to exercise his right of withdrawal by the purchaser and once in possession of the goods subject to refund, SAINTPATTON shall examine the products received then the refund will be made.

The refund paid for the purchase of the returned product will be held as soon as possible and always subject to the provisions of these terms and conditions.

 

VIII. PRODUCT RETURNS – Manufacturing defects and/or damage transtport:

The buyer has the possibility of refunds received shabby products, either by defect or manufacturing defect, (provided that such defects have not been caused by manipulation or misuse by the user), or that have been damaged in transport.

The claim in the event of receipt of a damaged product must be made as soon as possible, being necessary to occur within 24 hours of receiving the order for it to be covered by the transport.

SAINTPATTON reserves the right to deny the right to return products in cases of violation of the provisions of these special conditions.

 

Way to make returns:

To proceed with product returns to factory default, it must be sent by mail to the address: info@saintpatton.com a statement to that effect indicating the order number and the product concerned or products subject to return and detailed list of defects appreciated them.

We will contact the customer to arrange the collection. Then the collection of such products will be arranged back. Except the defect or appreciated tara, each product must be returned unused and with all labels, packaging and where appropriate by, documentation and original accessories items that come with it.

If the return of the product occurs without the original packaging, SAINTPATTON reserves the right not to return the full amount paid.

 

Once in possession of the goods subject to refund, SAINTPATTON shall examine the products received.

If it were possible to replace it, SAINTPATTON will inform the user that fact and the user shall pay the amount of the product purchase amount.

In this case, the repayment of sums paid for the purchase of the returned product will be held as soon as possible and always subject to the provisions of these terms and conditions.

In the case of receipt of goods in poor condition attributable to transportation, and if not possible replacement, SAINTPATTON user shall pay the corresponding amount as soon as possible.